A:I'm sorry, I didn't quite catch that, could you please repeat the number?
B:No problem, my office number is 635-8799,Tell her to ask for extension 31.

A:I'm sorry, Mr. Burton, just to /confirm/i, your name is spelled B-U-R-T-O-N, is that correct?
B:Yes,and I represent Milford Insurance.

A:I will make sure Ms. Jenkins receives your message and returns your call before 3pm this afternoon.
B:Thank you very much.

Dialogue2

A:Hello,Pasadena Inn, this is Sandy, how may I direct your call?
B:I'd like to speak to someone about A:I can help you with that. what date would you like to make a reservation for?

B:We'll be arriving May 12th ,but I would like to make reservations for penthouse.
A:Oh,I'm sorry sir, I only handle bookings for our standard rooms. The person you need to speak with is Tony Parker, he makes all the arrangements for our executive accounts. Unfortunately, he's not here right now. Can I take your name and number and have him get back to you?
B:When do you expect him back in?

A:He'll be out all afternoon, he might not be able to return your call until tomorrow, Will that be alright?
B:Yes.I suppose. My name is Sam Darcy. He can contact me at 660-843-3235 .

A:Could you please spell your last name for me?
B:Sure.It's D-A-R-C-Y.

A:Okay.Mr Darcy, and your phone number is 660-843-3233 ?
B:That's 3235.

A:Sorry!3235.Great.I'll have Tony call you first thing tomorrow morning.
reservations.

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