Helen：I'm calling to discuss the level of insurance coverage1 you've requested for your order.
海倫：我打電話來是想討論你所需要的訂單保險額的級別。
Henry：I believe that we have requested an amount twenty-five percent above the invoice2 value？
亨利：我想大家需要的是高于發票價值百分之二十五的保險金額。
Helen：Yes, that's right. We have no problem in complying with your request, but we think that the amount is a bit excessive.
海倫：是的，沒錯。大家可以答應這個需要，但大家感覺金額有點太高。
Henry：We've had a lot of trouble in the past with damaged goods.
亨利：大家過去有太多貨物毀損的困擾。
Helen：I can understand your concern. However, the normal coverage for goods of this type is to insure them for the total invoice amount plus ten percent.
海倫：我能知道你的考慮。然而，一般這種商品的保險額度是發票總額再加百分之十。
Henry：We would feel more comfortable with the additional protection.
亨利：有額外的保障會讓大家感覺安全些。
Helen：Unfortunately, if you want to increase the coverage, we will have to charge you extra for the additional cosplayt.
海倫：非常遺憾，假如你們想增加保險額的話，大家就得向你們收取額外的成本。
Henry：But the insurance was supposed to be included in the quotation3.
亨利：但保險應該包括在價格里了。
Helen：Yes, but we quoted you normal coverage at regular rates.
海倫：是的，但大家向你們報的價是一般比率下的正常保險額。
Henry：I see.
亨利：我知道。
Helen：We can, however, arrange the extra coverage. But I suggest you contact your insurance agent there and compare rates.
海倫：不過超出的保險額大家可以再商量。但我建議你和你們那邊的保險代理商聯絡并比較一下價格。
Henry：You're right. It might be cheaper on this end.
亨利：你說得沒錯，在這邊或許會比較實惠。
Helen：Fax me whatever rates you find there and I'll compare them with what we can offer.
海倫：不論你那里找到的是那一種價格都傳真給我，我會和大家可以提供的價格來做比較