There's a systems failure.

機器系統出問題了。

There's a breakdown^1.

出問題了。

I'm phoning to complain about the product.

我打電話投訴商品問題。

I'm sorry to hear that. What exactly is the problem？

非常抱歉。出那些問題了？

It's broken./It doesnt work./It's faulty.

壞了。/不運行了。/出問題了。

faulty adj （-ier， -iest） having a fault or faults； imperfect 有缺點的； 有過失的； 不健全的：

* a faulty switch 有問題的開關

* a faulty argument 有錯誤的論據。

faultily adv in a faulty manner 有缺點地； 有過失地； 有錯誤地。

I think I can do better than that.

我想我能做得更好。

What's the problem？

那些問題？

The problem is the photocopier^{2 isn't working.}

問題是復印機壞了。

1 process for producing photocopies^{3 without the use of wet materials （乾式的）影印， 復印：}

[attrib 作定語] a Xerox^{4 machine （乾式）影印機。}

2 photocopy^{5 made using this process （乾式影印的）影印件， 復印件：}

* make/take a couple of Xeroxes of the contract 復制出合同的影印件。

xerox v produce copies of using the Xerox or a similar process 影印, 復印（文件等）:

* Could you xerox this letter please， Paula？ 葆拉， 請你把這封信復印一份行嗎？

What's wrong？ What exactly is the problem？

什么問題？哪兒出問題了？

There's some paper stuck in the machine.

復印機卡紙了。

stick （in sth） be or become fixed^{6 in one place and unable to move 卡在某處不可以移動：}

* This drawer sticks badly. 這個抽屜卡得死死的。

* The key stuck in the lock. 鑰匙在鎖中卡住了。

* The bus stuck in the mud. 公共汽車陷在泥里了。

We'll be needing payment within 30 days.

大家需要在三十天內付款。

I think that's acceptable./unacceptable.

我覺得這可以同意。/不能同意。

I think we could agree to that.

我想大家可以贊同。

Can you offer us the same unit price as last year？

你可以為大家提供與去年一樣的單價嗎？

offer / '）fэ（r）； US ）：f-； `）fэ/ v

~ sth （to sb） （for sth） put forward sth （to sb） to be considered and accepted or refused； present （向某人）提出某事物供考慮、 同意或拒絕； 提供：

* The company has offered a high salary. 公司已提出高薪相聘。

* She offered a reward for the return of her lost bracelet^{7. 她為尋回遺失的手鐲提出以酬金答謝。}

* I've been offered a job in Japan. 日本有份工作要聘請我去做。

* He offered her a cigarette. 他敬她一枝煙。

* We offered him the house for ￡35000. 這所房屋大家向他索價35000英鎊。

* He offered ￡30000 for the house. 他還價30000英鎊買這所房屋。

We could do a 20% discount on 700，000 units. That's the best I can offer.

大家七十萬件可以打八折。這是最大的優惠。

discount / 'diskaunt； `diskaunt/ n [U， C]

1 amount of money taken off the cosplayt of sth 從某物的價格中扣去的數目； 打折：

* We give （a） 10% discount for cash， ie for immediate^{8 payment. 現金付款， 大家予以九折優待。}

2 （commerce 商） amount deducted^{9 for paying a bill of exchange 折息貼現。}

3 （idm 習語） at a discount （a） at a reduced price 優惠扣； 減價。